Delfina Santellan

  • Total activity 21
  • Last activity
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Activity overview

Latest activity by Delfina Santellan
  • Delfina Santellan created an article,

    Canceling your order

    At ZenShop, we understand that circumstances may arise where you need to cancel an order you've placed. To provide you with a hassle-free shopping experience, we have implemented a straightforward ...

  • Delfina Santellan created an article,

    Adding Another Item to Your Order: A Guide to Modifying Your ZenShop Purchase

    At ZenShop, we understand that sometimes you may realize there's an additional item you'd like to add to your order after it has been placed. To ensure a seamless shopping experience, we have imple...

  • Delfina Santellan created an article,

    Tracking Your Order: How to Find the Order Status on ZenShop's Website

    Once you've placed an order with ZenShop, we understand that you're eager to know its status and eagerly await its arrival. To provide you with transparency and convenience, we have implemented an ...

  • Delfina Santellan created an article,

    Refund process

    Watch this video to understand the refund process at ZenShop!  

  • Delfina Santellan created an article,

    Do you have a sizing chart?

    Yes we do!   At ZenShop, we believe that every woman deserves to feel comfortable and confident in the clothes she wears. That's why we've designed a comprehensive sizing chart that takes the guess...

  • Delfina Santellan created an article,

    ZenShop's Hassle-Free Return Policy: Your Satisfaction Guaranteed

    At ZenShop, we prioritize customer satisfaction above all else. We understand that sometimes, despite our best efforts, a garment may not meet your expectations or fit perfectly. That's why we've i...

  • Delfina Santellan created an article,

    What is ZenShop?

    ZenShop is a business-to-consumer (B2C) retail company selling women’s clothes, shoes, and accessories. A global company, it operates in AMER, EMEA, APAC, and LATAM, supporting customers in multipl...

  • Delfina Santellan created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Delfina Santellan created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Delfina Santellan created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more